How to Manage Language Preferences for Team Members and Invitations in LiveClass

LiveClass allows team members to choose their preferred dashboard language. Team owners and admins can also set a default language for the workspace and choose the language used for invitation emails.

This guide explains how language preferences work for new and existing team members and how to select a language when sending invitations.

Note: These language settings are available only when LiveClass supports more than one language.

Understand Language Preferences for New Members

When someone joins your team through an invitation, their dashboard language is determined by the following order:

1. Workspace language: The default language set by the team owner or admin.

2. Browser language: The member's browser language, if supported by LiveClass.

3. English: Used when neither of the above options is available.

New members start without an individual language preference. However, members rejoining with an existing account retain the language they previously selected.

To ensure new members start with the same dashboard language, ask the team owner or admin to configure the Workspace language under 'Profile & settings' → 'Profile'.

For more information, see [Changing Your Language in the LiveClass Dashboard].

Choose the Language for an Invitation Email

When inviting someone to your team, you can select the language in which they receive the invitation email.

Follow these steps:

Step 1: Open Team Settings

Navigate to 'Settings' → 'Team' in your LiveClass dashboard.

Step 2: Enter the Email Address 

Enter the person's 'Email address', select their 'Role', and choose a language by clicking 'Email language'.

Step 3: Select the Email Language

Locate the 'Email language' field next to the email address.

By default, this field uses your team's Workspace language.

• If a Workspace language is configured, the invitation email uses that language by default.

• If no Workspace language is configured, the field displays 'Workspace language', and the invitation email is sent in English.

• You can select another available language if the recipient prefers a different language.

Step 4: Send the Invitation

Review the invitation details and send the invitation. The recipient receives the invitation email in the selected language.

Understand Language Settings for Other Emails

After joining the team, members receive account-related emails based on the following priority:

1. Their individual Language preference.

2. The team's Workspace language, if no individual preference is set.

3. English, if neither language is configured.

For example, password reset emails follow the member's individual language preference or the workspace default.

Team invitation emails have a separate Email language setting, which can be selected when sending an invitation.

Frequently Asked Questions

1. What happens when I resend a team invitation?

LiveClass uses the language selected when the invitation was first sent. If no language was selected, it uses the team's Workspace language at the time the invitation email is sent. If no Workspace language is configured, the email is sent in English.

2. A team member says their dashboard is displaying the wrong language. How can I help?

Ask the member to check their Language preference under Profile & settings → Profile.

If the first option (Workspace default or Automatic) is selected, their dashboard follows the Workspace language or their browser's language.

The member can select another language from the dropdown to change their dashboard language. This change applies only to their account.

3. Can an owner or admin change another member's dashboard language?

No. Each member must select their own dashboard language under Profile & settings → Profile.

Owners and admins can configure the Workspace language, which acts as the default for members who haven't selected an individual language.

4. Does the invitation email language automatically become the new member's dashboard language?

No. The invitation email language and dashboard language are managed separately.

The invitation page uses the recipient's browser language if supported by LiveClass, otherwise English. After joining, the member's dashboard follows the Workspace language, their browser language, or English until they choose their own preference.

5. Can I send invitations to different members in different languages?

Yes. You can select a different Email language for each invitation, depending on the recipient's language preference.

This does not affect the Workspace language or the dashboard language of existing team members.