How to Use Q&A in LiveClass
The Q&A feature keeps session questions organized separately from chat. Attendees can submit and like questions, while hosts, co-hosts, and presenters can answer them live or in writing. Questions with the most likes appear first, helping presenters prioritize what the audience wants answered.
Who can use this guide: Everyone in a LiveClass session.
Ask a Question
Attendees can submit questions while a session is live or backstage.
Open the side panel and select 'Q&A', enter your question in the 'Ask a question' field, and send the question.
You can also:
Like a question: Select the thumbs-up icon to support a question. You can like each question once and select the icon again to remove your like.
Ask anonymously: If the host enables anonymous questions, select Ask anonymously before submitting. Your name will be hidden from everyone, including hosts.
Manage and Answer Questions
Hosts, co-hosts, and presenters can manage questions from the Q&A tab.
Open: Displays unanswered questions, with the most-liked questions first.
Answered: Displays questions that have been answered.
Use the following actions to manage questions:
| Action | What it does |
|---|---|
| Answer live | Displays the question on everyone's stage under Answering live. Select Done when finished to mark it as answered. |
| Write answer | Lets you type an answer that everyone can read under the question. Saving marks it as answered. |
| Mark answered | Moves a question from Open to Answered. |
| Reopen | Moves an answered question back to Open. |
| Suggest talking points | Provides private AI-generated suggestions for an answer, if available. |
Only one question can appear on the stage at a time. Selecting 'Answer live' on another question replaces the question currently displayed.
Hosts and co-hosts can also see who liked each question.
Allow Anonymous Questions
Anonymous questions are disabled by default.
To enable them:
Open the session's 'Q&A' tab.
Turn on 'Allow anonymous questions' at the top of the tab.
When attendees submit anonymous questions, their names appear as 'Anonymous' to everyone. Hosts and co-hosts cannot see who submitted them.
Turn Q&A On or Off
Q&A is enabled by default. Hosts can hide it from attendees when needed.
Open 'Settings' in the live room, select 'Host Controls', and turn 'Enable Q&A' on or off.
Frequently Asked Questions
What's the difference between chat and Q&A?
Chat is designed for general conversation. Q&A keeps questions organized in a dedicated list, allows attendees to like questions, and lets presenters mark them as answered. This makes it easier to manage questions in sessions with large audiences.
Can I include links in questions and written answers?
Yes. Links included in questions and written answers are clickable, just like links in chat.
Use Q&A to keep audience questions organized, prioritize the most popular ones, and make it clear which questions have been addressed.
