Articles in this section

How to Manage Team Members in LiveClass

Published:

LiveClass lets you share one account with your team by inviting users and assigning roles. From Settings → Team, you can manage invitations, remove team members, and check your available seats.

Understanding Team Roles

LiveClass has three customer team roles. Each role provides different permissions.

RolePermissions
OwnerFull team control, including inviting admins and members, managing invitations and members, and managing billing. The owner cannot be removed from the team through Settings.
AdminCan invite, resend invitations for, revoke invitations for, and remove members. Can manage team settings such as branding and integrations. Cannot manage admins, remove the owner, or manage billing.
MemberCan use operational features, including creating sessions and viewing team sessions and recordings. Can use recording controls when acting as a host or moderator. Cannot manage team members, billing, branding, or integrations.
LiveClass does not currently offer a View-only role. Members can run sessions and use operational features, but they cannot administer the team. The internal superadmin role is not a customer team role.

Step 1: Access Team

Click the 'Profile' icon and select 'Profile & Settings' → 'Team'.

1

Step 2: Enter Email Address

Check the 'Team Limit' to see your current seat usage.

Enter the person's 'Email address' and select 'Member' or 'Admin' if you are the owner. 

Admins can invite members only.

2

Step 3: Invite Team Member

Select the 'Email Language' and click the 'Invite Member' button.

3

Ask the recipient to open the invitation link and complete the acceptance steps. LiveClass sends an invitation email that expires after 7 days.

The Team Limit includes the owner and pending invitations. Each pending invitation reserves a seat until it is accepted, revoked, or expires.

If the person is already an active team member, LiveClass reports that they are already a member. If they already have a pending invitation, use 'Resend' or 'Revoke' instead of creating another invitation.

Step 4: Resend or Revoke an Invitation

Find the pending invitation and choose the appropriate action.

  • Resend: Sends a refreshed invitation link and renews its 7-day expiry.

  • Revoke: Cancels the invitation, prevents the recipient from using that link, and releases the reserved seat.

Owners can manage invitations for admins and members. Admins can manage invitations for members only.

4

Step 5: Remove a Team Member

Find the person you want to remove, and select 'Remove'.

Removing a member immediately disables their access to the team and revokes their active LiveClass sessions. Their account is detached from the team.

Keep these restrictions in mind:

  • The owner cannot be removed.

  • Admins can remove members but cannot remove other admins.

  • You cannot remove your own account from this page.

  • A removed user can rejoin the same team only if the team sends a new invitation and the user accepts it. They cannot use the removed account to join a different team.

5

Understanding Team Seats and Plan Limits

Your plan determines the number of available team seats and the features your team can use. The role assigned to each person determines their administrative permissions.

Each of the following uses one seat:

  • The team owner

  • Each active team account

  • Each pending invitation

If all seats are in use, revoke unused invitations or ask the owner to change the plan before inviting another person. Expired invitations no longer reserve seats.

To check your current capacity, open 'Profile & Settings' → 'Team' and review the 'Team Limit'.

Frequently Asked Questions

Can I change someone's role later?

LiveClass does not currently provide a change-role action in Settings. The role is selected when the owner invites the person. Contact LiveClass support if you need help correcting a role.

Can one LiveClass login belong to multiple teams?

No. A user who is already an active member of another team cannot accept a second team's invitation using the same account.

Why can't an admin invite another admin?

Only the team owner can assign the Admin role. Admins can invite and manage Members.

Why don't I see an invitation control?

Only owners and admins can manage team members. Members can access the Team area but cannot invite or remove users. The invitation control is also unavailable when all team seats are occupied.

Use 'Profile & Settings' → 'Team' to invite colleagues, manage pending invitations, remove members, and monitor seat availability. Assign roles carefully, since owners and admins have different permissions, and make sure your plan has enough available seats before inviting additional users.

Was this article useful?
Like
Dislike
Help us improve this page
Please provide feedback or comments
Access denied
Access denied