How to Create an Attendance Policy in Live Class
An attendance policy defines how Live Class evaluates attendance, including the minimum time learners must be present, how their presence is verified, and which attendance rules they must meet. You can create a policy once and reuse it across sessions.
Important: Live Class records attendance evidence based on your policy. It does not certify regulatory compliance or continuing education eligibility. Your organization is responsible for making those decisions.
Step 1: Create a New Policy
Go to Attendance.
Select New Policy.
Enter a recognizable Name, such as “CE Credit – 90% + Checks.”
Add a Description explaining when hosts should use the policy.
Configure the attendance settings described below.
Select Create Policy.
📸 Screenshot: New Policy form with the Name and Description fields.
Step 2: Configure Seat Time
Seat time determines how long a learner must attend to meet the policy requirements.
Minimum Seat Time (%): Set the minimum percentage of the session a learner must attend. The default is 90%.
Seat Time Basis: Choose what the percentage is measured against.
| Basis | How it works | When to use it |
|---|---|---|
| Actual session length | Uses the session's actual running time. | When sessions may run longer or finish earlier than scheduled. |
| Scheduled duration | Uses the duration originally scheduled. | When attendance requirements are based on the published session duration. |
Example: If a session is scheduled for 60 minutes but runs for 80 minutes, a 90% requirement means:
Actual session length: 72 minutes of attendance.
Scheduled duration: 54 minutes of attendance.
📸 Screenshot: Minimum Seat Time and Seat Time Basis settings.
Step 3: Choose a Verification Method
Select how Live Class will check whether attendees are present.
| Method | How it works |
|---|---|
| Presence check | Attendees confirm their presence with one click. |
| Code entry | Attendees enter a short code displayed during the session. |
| Poll | Attendees respond to a verification poll. |
| Mixed | Rotates between the available verification methods. |
Which method should you choose?
Mixed: Recommended when attendance evidence has significant consequences because the changing verification method is harder to anticipate.
Presence check: A less disruptive option for internal training when you need an attendance record without frequent interruptions.
📸 Screenshot: Verification Method options.
Step 4: Set Verification Timing
Configure when verification checks occur and how much time attendees have to respond.
Check Interval Min / Max (minutes): Checks occur at random times between these values. The defaults are 10 and 20 minutes. Keep the values different to avoid predictable checks.
Response Timeout (seconds): Determines how long attendees have to respond before a check is marked as missed. The default is 90 seconds, with a minimum of 15 seconds.
Grace Period (minutes): Sets how much time at the beginning of the session does not count against attendance. The default is 5 minutes.
Choose reasonable intervals and response times so attendees can participate without unnecessary interruptions.
📸 Screenshot: Check Interval, Response Timeout, and Grace Period settings.
Step 5: Configure Required Checks
You can add verification requirements in addition to the minimum seat time.
Required Check (%): Sets the percentage of issued checks an attendee must answer. The default is 100%.
Required Check Count: Sets the minimum number of checks an attendee must answer.
Leave either field blank to skip that specific requirement.
The required check count is automatically capped at the number of checks actually issued. This prevents attendees from failing because a session ended before all expected checks could be sent.
Note: Seat time and verification checks are separate requirements. Attendees must satisfy all configured rules to meet the policy.
📸 Screenshot: Required Check percentage and count fields.
Step 6: Set Attendance Rules
Configure how Live Class handles late arrivals, disconnections, and audit metadata.
Allow late join: Enabled by default. Turn it off to restrict late arrivals. When disabled, a Late-join cutoff setting appears so you can specify how many minutes after the start an attendee may join.
Allow reconnect: Enabled by default. Allows attendees who disconnect to rejoin and continue accumulating seat time. Keep it enabled unless your attendance rules require otherwise.
Collect IP / device metadata: Disabled by default. When enabled, it records IP and device details as audit metadata.
Privacy note: IP and device details are audit metadata only. They are not used as proof of identity or presence. Enable this option only when required for record-keeping, and review your organization's privacy obligations before collecting this personal data.
📸 Screenshot: Attendance Rules settings.
Step 7: Set the Default Policy
Enable Use as default policy if you want Live Class to apply this policy automatically to new sessions where Attendance Verification is enabled.
Choose your organization's most commonly used policy as the default to help hosts apply consistent attendance rules.
📸 Screenshot: Use as default policy setting.
Step 8: Apply the Policy to a Session
After creating your policy, assign it to a session.
Create or edit a session.
Under Advanced Settings, enable Attendance Verification.
Select your policy from the Attendance Policy list.
Review the policy summary displayed below the list to confirm that the correct rules are selected.
📸 Screenshot: Attendance Verification enabled with an attendance policy selected.
Frequently Asked Questions
Can I edit a policy after sessions have used it?
Yes. Changes to a policy apply to future sessions. Previously recorded attendance remains as it was assessed.
What happens if an attendee fails the policy?
The attendance report shows that the attendee did not meet the requirements, alongside evidence such as seat time and verification check responses. Your organization decides what action to take.
Can different sessions use different attendance policies?
Yes. You can select a different policy for each session.
Why did someone with full seat time still fail?
They may have missed required verification checks. Seat time and required checks are separate requirements, and both must be satisfied when configured.
What check interval should I use?
For most training sessions, 10–20 minutes is a reasonable starting point. Shorter intervals can interrupt learning, while longer intervals provide less frequent verification.
Conclusion
Create an attendance policy by setting seat-time requirements, choosing verification methods, configuring timing and attendance rules, and selecting any required checks. Apply the policy to sessions with Attendance Verification enabled, and review the resulting attendance evidence before making attendance or eligibility decisions.
Meta title: How to Create an Attendance Policy in Live Class
Meta description: Learn how to create Live Class attendance policies, set seat-time rules, configure verification checks, and apply policies to sessions.
